SMS Terms
InstantBook messaging terms and opt-in policy
InstantBook supports two SMS contexts: consumer-facing lead automation for service businesses using InstantBook, and separate account, onboarding, support, and scheduling texts for InstantBook users who directly opt in to those messages.
How contacts opt in
- A consumer submits a service inquiry to a business using an InstantBook-powered form and optionally checks the SMS consent box before submitting.
- A consumer agrees to receive text messages from the business they contacted about lead follow-up, qualification, scheduling, booking, or service-related updates.
- An InstantBook user can separately opt into account, onboarding, support, scheduling, or service-related text messages from InstantBook itself.
Types of messages sent
- Lead acknowledgment after a person submits a service inquiry through an InstantBook-powered business form.
- Qualification, missed-call recovery, scheduling coordination, booking handoff, and service-related updates from the business the consumer contacted.
- Separate account, onboarding, support, scheduling, and service-related messages for InstantBook users who directly opt into InstantBook support messaging.
Messaging terms
Customer-business lead automation
By opting into SMS through an InstantBook-powered service inquiry form, you agree to receive text messages from the business you contacted about your inquiry, lead follow-up, qualification, missed-call recovery, scheduling, booking, and service-related updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
InstantBook account and support messaging
By opting into SMS from InstantBook, you agree to receive text messages related to your account, onboarding, support, scheduling, and service-related updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
Compliance Summary
- Message frequency varies based on the customer conversation or account activity.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for help.
- Consent is not a condition of purchase.
Current confirmation templates
Customer-business lead automation
[Business Name] via InstantBook: You’re opted in to receive text messages about your inquiry, lead follow-up, qualification, scheduling, booking, and service-related updates. Msg frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to cancel.
InstantBook account and support messaging
InstantBook: You’re opted in to receive account, onboarding, support, scheduling, and service-related text messages from InstantBook. Msg frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to cancel.
Support contact
For support, messaging compliance questions, or opt-out assistance, contact brady.bishop@instant-book.net.
Built for local service businesses
InstantBook helps local service businesses respond faster, qualify the job, and move good leads toward booking, a quote, or a callback.
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