Guided demoExterior cleaning niche

Summit Exterior Cleaning

Follow one exterior-cleaning lead from the first missed call through qualification, owner visibility, and team-ready next steps in under a minute.

Service area: South Charlotte + Union CountyAvg reply time: 42 secRead-only preview

Guided story

Step 3 of 5: Start with the lead inbox

See the new inquiry, the first reply, and the qualification details in the same guided queue.

See the instant-response rules
Lead pipeline

One screen for intake, triage, and follow-up.

The lead view feels like an operating queue instead of a passive list. Filter by stage, scan job fit quickly, and see what the team should do next.

New today

2

Website + missed call

Avg response

42 sec

Across inbound leads

Booked this week

5

Residential + route work

Search leads by name, service, phone, or neighborhood
Saved view: All pressure washing leads

Matthews homeowner

(704) 555-0183

NEW

House wash + driveway cleaning

Matthews, NC

Value: $420 estimate
Last touch: No reply sent yet
Source: Website quote form

Asks for this week availability before HOA walkthrough.

South End dental office

ops@midtown-dental.example

CONTACTED

Storefront sidewalk pressure washing

South End, Charlotte

Value: $650 monthly route
Last touch: Auto-reply sent 38 sec after call
Source: Missed-call text back

Requested before-hours service and proof of insurance.

Weddington property manager

(980) 555-0122

QUALIFIED

Roof soft wash + gutter brightening

Weddington, NC

Value: $980 estimate
Last touch: Quoted after qualification questions
Source: Google Local Services

Pets on site. Wants text confirmation before arrival.

Ballantyne pool owner

bookings@pool-patio.example

BOOKED

Pool deck and patio wash

Ballantyne, Charlotte

Value: $560 booked
Last touch: Booked for Thu at 10:30 AM
Source: Referral campaign

Gate code captured and job notes sent to crew.

Monroe HOA board

facilities@monroe-hoa.example

QUALIFIED

HOA mailbox pad cleaning

Monroe, NC

Value: $1.8k estimate
Last touch: Awaiting board approval
Source: Outbound estimate request

Needs COI attached before board meeting packet.

Unknown Caller

Blocked number

SPAM

Casino promotion

No service area match

Value: No opportunity
Last touch: Suppressed automatically
Source: Inbound text

Filtered from owner alerts and pipeline views.

Saved views

Hot residential leads

New + qualified house wash and driveway requests

Commercial route prospects

Recurring storefront and HOA cleanings

Needs owner review

Large jobs waiting on manual quote approval

Inbox architecture
New workspaces start with an empty pipeline, but the search, filter tabs, statuses, and follow-up structure are already in place.
Spam filtering, owner alerts, and booking handoff appear here once a workspace activates phone routing.